Shipping Policy


We are glad to bring our customers great value and service. The shipping methods & cost vary depending to the country and the goods, Shipping charges for your order will be calculated and displayed at checkout. While most goods to UK, EU & USA have free shipping from our warehouses in China by ePacket or EMS and in USA by USPS.


We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries, we will contact you.


We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.


Shipping time varies by location. These are our estimates:

Location *Estimated Shipping Time
United States 10-30 Business days
Canada, Europe 10-30 Business days
Australia, New Zealand 10-30 Business days
Mexico, Central America, South America 15-30 Business days

Max delivery time – 45 business days.

*This doesn’t include our 2-5 days processing time.


You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available. For logistical reasons, items in the same purchase may be sent in separate packages even if you’ve specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out. You can find more support on our help centre too.


Contacting DigitPro

DigitPro can be contacted in the following ways:

  • Email to
  • Telephone: +44 74 7993 4947
  • Post to: 77 Church Walk, London N16 8QR, UK